Shipping Times: Please allow 24-48 hours
for us to process your order. We do not process orders past 5:00 pm on Friday
through Monday morning, or major US holidays. When a package is in transit,
shipping times do NOT include weekends. All orders are shipped complete. If
we are out of stock on an item ordered, we will attempt to order it from the
warehouse. If for some reason your part is on backorder, we will notify you
as soon as we alerted.
Shipping Charges: Washington residents must add tax to all
orders. Customer must pay for products before we ship. We ship UPS ground service.
Rates will vary depending on weight and size. Orders usually arrive in 3 to
10 days. If you need it quicker other shipping arrangements can be made.
COD Orders: We no longer accept COD orders.
Payment Methods: We accept Visa, Mastercard, Discover, and
cashiers check/money orders. We do not accept American Express. All forms of
payment must be received before items are shipped. Credit cards will be charged
once the order is placed. Refused Shipments: Freight charges incurred by us
while attempting to deliver merchandise which is refused will be billed to the
Backorder Service: Our goal is to fill every order within
24 hours of placement. In the case the item is temporarily out of stock, we
will place this item on our backorder service. This will automatically ship
as soon as it comes in. We believe our customer prefer to be charged for these
items at the initial order time so when it does come in we can expedite the
item. However, if you prefer to be charged for backorder items when shipped
or wish to cancel an existing backorder item to receive a refund contact us
directly. If you don't wish to take advantage of this service, please let us
know upon ordering.
Online Catalog and Accessories Pricing: All prices and availability
are subject to change without notice. Damage in transit: The carrier is responsible
for all items damaged in transit. Please contact the carrier for a damage claim
and keep all packaging materials. Please do not return these item to us. We
will be glad to assist you in filing a claim with your carrier.
Returns are Guaranteed: Please contact us if you are dissatisfied
with an item. Damaged or missing items must be reported within 24 hours. Please
enclose a copy of the original invoice and short description of the problem
after talking to our parts representative. We will accept the return provided
it is unused, is in resaleable condition and returned within 20 days of original
invoice. Returned of Items ordered in error may be subject to a 15% restocking
fee. Do not return merchandise to us COD or Postage Due. If we are in error
in shipping we will promptly refund your return freight charges. Refunds will
not be authorized on items that have been altered and/or painted.